Refund and Returns Policy
Effective Date: April 10, 2026
Thank you for shopping at and subscribing to KasbPro.com and Kasb Studio (a business of Kasb LLC). We want you to be completely satisfied with our digital products and subscription services.
Because we provide digital services, our refund policy is tailored to digital access and subscription billing rather than physical goods. Please read this policy carefully.
1. Subscription Cancellations
You can pause or cancel your subscription at any time. If you choose to cancel, your cancellation will take effect at the end of your current paid billing cycle. You will continue to have access to our services until that billing cycle concludes, and you will not be charged for any subsequent billing cycles. We do not provide prorated refunds for partial months of service.
2. Refund Eligibility
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Initial Purchases / Money-Back Guarantee: We offer a [14-day / 30-day] money-back guarantee for all new subscription sign-ups. If you are not satisfied with our service within the first [14 / 30] days of your initial purchase, please contact us for a full refund.
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Subscription Renewals: Refunds are generally not provided for automatic subscription renewals. It is your responsibility to cancel your subscription before your renewal date if you no longer wish to use the service.
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One-Time Digital Services: For any one-time digital purchases, consultations, or setup fees, refunds are handled on a case-by-case basis and are typically non-refundable once the service has been rendered or the digital product has been accessed.
3. How to Request a Refund
To request a refund within your eligible window, please email us at info@kasbpro.com.
Please include the following information in your email to help us process your request quickly:
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Your full name
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The email address associated with your KasbPro account
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Your order or invoice number
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A brief explanation of why you are requesting a refund (your feedback helps us improve!)
We will notify you of the approval or rejection of your refund request. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 to 10 business days.
4. Late or Missing Refunds
If you haven’t received an approved refund yet, please follow these steps:
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Check your bank account again.
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Contact your credit card company; it may take some time before your refund is officially posted.
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Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at info@kasbpro.com.
5. Contact Us
If you have any questions, concerns, or need assistance regarding our Refund and Returns Policy, please reach out to us:
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Email: info@kasbpro.com
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Phone: +905541492515
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Mail: KasbPro.com / Kasb Studio (A business of Kasb LLC) 1209 MOUNTAIN ROAD PL NE STE N ALBUQUERQUE, NM 87110 United States